Data and privacy

How we use information

We use your account details, email address and project information to provide the service, save your settings, send account notifications and respond to support requests. Atlas Ai Navigator may process your request and public catalog specifications with an external AI service to identify infrastructure requirements and explain configuration choices. Account details, credentials and project contents are not included in this processing. Do not include personal information or secrets in your request.

Cookies and settings

We use essential cookies to keep you signed in and remember your choices. Language settings are saved in your browser. A saved catalog selection is kept for up to 24 hours. Sessions end automatically after inactivity or when their validity period expires.

Atlas Ai

Messages and the context of your conversation are sent to an external AI processing service to prepare a response. GlobalAtlas does not save the conversation on its server; history stays in the current browser tab. To enforce the free daily allowance, we use an essential browser cookie and hashed technical browser and network signals. The allowance resets at 00:00 UTC. The cookie lasts up to one year. Analytics and session recordings are disabled on the chat page.

Web search sends search queries to an external search service.

Information protection

Access to account information is restricted. We record security events to detect unauthorized access and maintain service reliability. Technical service providers process information only as needed to operate the service. With your consent, Yandex Metrica collects visit and interaction statistics on public pages, including Session Replay. Input fields and forms are hidden from recordings. Analytics is not connected to account, sign-in, recovery or administration pages. You can change your choice using Analytics settings at the bottom of public pages.

Your information and requests

Your account and projects remain available until you request their deletion. To request access to, correction or deletion of your information, contact support@globalatlasai.com. We may ask you to confirm ownership of the account before processing a request.

Backup copies and security records are retained separately for service recovery and incident investigation, with restricted access. Account deletion requests are handled with these retention requirements in mind.